Newsroom

What are the Steps to Start or Stop Natural Gas Service When Moving?

June 22, 2023 at 11:57 am

Moving to a new home involves numerous tasks, from packing boxes to updating your address. One important aspect of the moving process is ensuring that your utilities are set up or discontinued at your new and old locations. If you rely on natural gas for heating, cooking, or other purposes, it’s essential to know the steps to start or stop your natural gas service. This article will guide you through the process, providing you with the necessary information to make a smooth transition.

Starting Natural Gas Service:

  1. Contact Your Natural Gas Provider: Before moving into your new home, contact natural gas utility company that serves your area. You can typically find their contact information on your current bill or by conducting a quick online search. Reach out to them to inform them about your move and provide details such as your new address and the date you want the service to start.
  2. Schedule an Appointment: Depending on your natural gas provider’s policies, they may require a technician to visit your new home to turn on the service or perform a safety inspection. IF this case, schedule an appointment at a convenient time for both you and the utility company.
  3. Provide Required Documentation: Some utility companies may require certain documentation before starting your natural gas service. This can include proof of identification, proof of address, or lease agreements. Make sure to ask your natural gas provider about any specific documents they might need.
  4. Arrange Payment: During the process of starting your natural gas services, discuss payment options with your utility company. They will inform you of the accepted payment methods and any necessary deposits or fees. It’s essential to understand the payment requirements to avoid any distributions in service.
  5. Prepare the Property: Ensure that your new home is ready for the natural gas service to be activated. Clear any obstructions around the gas meter and ensure that the technician can access it easily. Additionally, make sure that all gas appliances and connections are in good working conditions.

Stopping Natural Gas Service:

  1. Notify Your Natural Gas Provider: Similar to starting service, you need to contact your natural gas provider to inform them that you will be moving and request to discontinue the service. Provide them with your current address, the date you want the service to stop, and any other necessary details they may require.
  2. Schedule a Final Meter Reading: To accurately calculate your final bill, schedule a final meter reading with your natural gas provider. They will send a technician to you current home to record the gas usage on the moving-out date. This reading will be used to determine the final charges you owe.
  3. Settle Your Account: Once you receive the final bill from your natural gas provider, settle any outstanding charges promptly. Ensure that you pay the bill by the specified due date to avoid late fees or other penalties.
  4. Update Your Natural Gas Provider: After the service has been discontinued, inform your natural gas provider of your new address so they can send any future correspondence or refund checks to the correct location.
  5. Safety Precautions: Before leaving your current home, make sure to shut off any natural gas appliances and ensure that all connections are properly sealed. This step is crucial to prevent gas leaks and ensure the safety of the property.

By following these steps, you can start or stop your natural gas service when moving with confidence Remember to contact your natural gas provider well in advance to allow for any necessary appointments or paperwork. Proper planning and communication will help make your transition as smooth as possible, ensuring that you have a reliable supply of natural gas at your new home or avoid unnecessary charges at your old residence.