
Safety & Outages
Local Utility Emergency Contact Information
Utility Emergency Gas Leak Emergency Electric Outage Website to Report Outage
(tip: have your Utility account number available)
Con Edison 1-800-75-CONED
(1-800-752-6633) 1-800-75-CONED
(1-800-752-6633) Click here - https://apps.coned.com/cemyaccount/CSOL/ReportOutage.aspx?lang=eng
Central Hudson 1-800-942-8274 (only for gas leaks) 1-845-452-2700
if outside 845
area code: 1-800-527-2714 Click here - https://inet.cenhud.com/CustomerServicePortal/updates/TrblReport.aspx
National Grid 1-718-643-4050 1-800-867-5222 Click here - https://www1.nationalgridus.com/ReportorCheckOutage
NYSEG 1-800-572-1121 1-800-572-1131 Click here - http://www.nyseg.com/Outages/
Orange & Rockland 1-800-533-LEAK (5325) 1-877-434-4100 Click here - http://www.oru.com/customerservice/reportapowerproblem.html
Gas Leak Safety
It’s important to be knowledgeable about the signs of a gas leak and how to respond to a natural gas emergency.
Signs of a Natural Gas Leak:
- What can you Smell?
Natural gas has an odorant added which is a distinctive, strong odor similar to rotten eggs. - What can you See?
A white cloud, mist, fog, bubbles in standing water, blowing dust or vegetation that appears to be dead or dying for no reason. - What can you Hear?
Roaring, hissing or whistling sound.
What to do if you suspect a Natural Gas leak:
Act Fast. Stop what you are doing don’t use anything that could generate a spark, such as a light switch, telephone, cell phone, flash light or car ignition. Do not light or use a match. Don’t turn on any other appliance or electric/electronic device and do not flush or run water
Leave. Get everyone out of the house at once, leaving the doors and windows open.
Contact. When at a safe distance, call 911 or your local Utility Provider listed above.
Electricity Outage Safety
Before contacting your local Utility to report an outage, check the following:
- Do your neighbors have power?
- Are the streetlights lit?
- Are your breakers tripped or fuses blown?
- Do you have no lights in only one room?
- If you answered yes to any of the above, the problem may be with your equipment/fuses. Note: some Utilities may charge a fee if they respond and find it is due to your equipment.
If you see fallen wires or other electrical hazards, keep a safe distance (at least 30 feet away) and call 911 to make a report. Emergency responders will be notified and your local utility dispatched to make repairs.
Find Residential Rate Offers
Enter Your Zip Code to See Rates in Your Area.
Commercial, Industrial or Municipality Customers
Contact us for a customized plan.