M&R Energy Resources

Safety & Outages

Local Utility Emergency Contact Information

Utility Emergency Gas Leak Emergency Electric Outage Website to Report Outage
(tip: have your Utility account number available)

Con Edison 1-800-75-CONED
(1-800-752-6633) 1-800-75-CONED
(1-800-752-6633) Click here - https://apps.coned.com/cemyaccount/CSOL/ReportOutage.aspx?lang=eng

Central Hudson 1-800-942-8274 (only for gas leaks) 1-845-452-2700
if outside 845
area code: 1-800-527-2714 Click here - https://inet.cenhud.com/CustomerServicePortal/updates/TrblReport.aspx

National Grid 1-718-643-4050 1-800-867-5222 Click here - https://www1.nationalgridus.com/ReportorCheckOutage

NYSEG 1-800-572-1121 1-800-572-1131 Click here - http://www.nyseg.com/Outages/

Orange & Rockland 1-800-533-LEAK (5325) 1-877-434-4100 Click here - http://www.oru.com/customerservice/reportapowerproblem.html

Gas Leak Safety

It’s important to be knowledgeable about the signs of a gas leak and how to respond to a natural gas emergency.

Signs of a Natural Gas Leak:

  • What can you Smell?
    Natural gas has an odorant added which is a distinctive, strong odor similar to rotten eggs.
  • What can you See?
    A white cloud, mist, fog, bubbles in standing water, blowing dust or vegetation that appears to be dead or dying for no reason.
  • What can you Hear?
    Roaring, hissing or whistling sound.

What to do if you suspect a Natural Gas leak:

Act Fast. Stop what you are doing don’t use anything that could generate a spark, such as a light switch, telephone, cell phone, flash light or car ignition. Do not light or use a match. Don’t turn on any other appliance or electric/electronic device and do not flush or run water

Leave. Get everyone out of the house at once, leaving the doors and windows open.

Contact. When at a safe distance, call 911 or your local Utility Provider listed above.

Electricity Outage Safety

Before contacting your local Utility to report an outage, check the following:

  • Do your neighbors have power?
  • Are the streetlights lit?
  • Are your breakers tripped or fuses blown?
  • Do you have no lights in only one room?
  • If you answered yes to any of the above, the problem may be with your equipment/fuses. Note: some Utilities may charge a fee if they respond and find it is due to your equipment.

If you see fallen wires or other electrical hazards, keep a safe distance (at least 30 feet away) and call 911 to make a report. Emergency responders will be notified and your local utility dispatched to make repairs.