Safety & Outages
Local Utility Emergency Contact Information
Utility Emergency Gas Leak Emergency Electric Outage Website to Report Outage
(tip: have your Utility account number available)
Con Edison 1-800-75-CONED
(1-800-752-6633) Click here - https://apps.coned.com/cemyaccount/CSOL/ReportOutage.aspx?lang=eng
Central Hudson 1-800-942-8274 (only for gas leaks) 1-845-452-2700
if outside 845
area code: 1-800-527-2714 Click here - https://inet.cenhud.com/CustomerServicePortal/updates/TrblReport.aspx
National Grid 1-718-643-4050 1-800-867-5222 Click here - https://www1.nationalgridus.com/ReportorCheckOutage
NYSEG 1-800-572-1121 1-800-572-1131 Click here - http://www.nyseg.com/Outages/
Orange & Rockland 1-800-533-LEAK (5325) 1-877-434-4100 Click here - http://www.oru.com/customerservice/reportapowerproblem.html
Gas Leak Safety
It’s important to be knowledgeable about the signs of a gas leak and how to respond to a natural gas emergency.
Signs of a Natural Gas Leak:
- What can you Smell?
Natural gas has an odorant added which is a distinctive, strong odor similar to rotten eggs.
- What can you See?
A white cloud, mist, fog, bubbles in standing water, blowing dust or vegetation that appears to be dead or dying for no reason.
- What can you Hear?
Roaring, hissing or whistling sound.
What to do if you suspect a Natural Gas leak:
Act Fast. Stop what you are doing don’t use anything that could generate a spark, such as a light switch, telephone, cell phone, flash light or car ignition. Do not light or use a match. Don’t turn on any other appliance or electric/electronic device and do not flush or run water
Leave. Get everyone out of the house at once, leaving the doors and windows open.
Contact. When at a safe distance, call 911 or your local Utility Provider listed above.
Electricity Outage Safety
Before contacting your local Utility to report an outage, check the following:
- Do your neighbors have power?
- Are the streetlights lit?
- Are your breakers tripped or fuses blown?
- Do you have no lights in only one room?
- If you answered yes to any of the above, the problem may be with your equipment/fuses. Note: some Utilities may charge a fee if they respond and find it is due to your equipment.
If you see fallen wires or other electrical hazards, keep a safe distance (at least 30 feet away) and call 911 to make a report. Emergency responders will be notified and your local utility dispatched to make repairs.