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Who to Call During a Power Outage in the Hudson Valley Region

June 28, 2023 at 5:24 pm

Power outages can be inconvenient and even dangerous, disrupting our daily lives and leaving us without essential services. In the Hudson Valley Region, where power outages are not uncommon, it is essential to know who to call for assistance. This article aims to provide residents of the Hudson Valley with a comprehensive guide on whom to contact during a power outage. We will highlight the key utility companies, emergency services, and other relevant organizations, along with their contact information, to ensure prompt and effective assistance during these challenging times.

1. Utility Companies

1.1. Central Hudson Gas & Electric Corporation

Central Hudson is the primary utility company serving the Hudson Valley Region. If you experience a power outage, it is crucial to report it promptly to Central Hudson to ensure swift resolution. You can contact Central Hudson using the following methods:

  • Customer Service: Call (845) 452-2700 or 1-800-527-2714 for numbers without an 845 area code to report power outages or receive updates on the restoration process.
  • Online Reporting: Visit the Central Hudson website (www.centralhudson.com) and use their outage reporting tool to submit an outage report and receive real-time updates.

1.2. New York State Electric & Gas Corporation (NYSEG)

NYSEG also provides electric and gas service to parts of the Hudson Valley. If you are an NYSEG customer and experience a power outage, contact them using the following methods:

  • Customer Service: Call 1-800-572-1131 to report an outage or obtain information on the restoration process.
  • Online Reporting: Visit the NYSEG website (ww.nyseg.com) and use their outage reporting tool to submit an outage report and receive updates.

1. Emergency Services

2.1 911 Emergency Services

In case of emergencies related to power outages, such as downed power lines or immediate threats to safety, always dial 911. Emergency services personnel are trained to respond to urgent situations promptly and will coordinate with relevant agencies to ensure public safety.

2.2 Local Fire Departments

During power outages, local fire departments can provide assistance in various situations, such as carbon monoxide leaks, fire hazards, or medical emergencies. Keep a list of local fire department phone numbers handy or check with your town or city’s website for the contact information of your nearest fire department.

2.3. Local Police Departments

Local police departments play a crucial role in maintaining public safety during power outages. They can help with traffic control, security, and other emergency situations. Find the non-emergency contact number for your local police department and store it in your phone or write it down in a readily accessible location.

1. Additional Resources

3.1 Red Cross

The American Red Cross provides essential support during emergencies, including power outages. They offer shelter, food, and assistance to affected individuals and communities. Contact the Red Cross at 1-800-RED-CROSS (1-800-733-2767) or visit their website (www.redcross.org) to find local resources and support services.

3.2. Community Service Organizations

Various community service organizations operate in the Hudson Valley Region, providing assistance during power outages. Examples include local churches, community centers, and nonprofit organizations. Check with your local community services office or perform an online search for organizations that may offer aid during emergencies.

3.3 Local Government Offices

During widespread power outages, local government offices can provide information and resources to affected residents. Contact your town or city hall to inquire about available support services, emergency shelters, and other relevant information.

Being prepared and knowing who to call during a power outage in the Hudson Valley Region is a crucial for a swift resolution and ensuring the safety and well-being of residents. Central Hudson and NYSEG should be the primary points of contact to report power outages. In emergency situations, dial 911 for immediate assistance. Additionally, the Red Cross, local fire departments, police departments, community service organizations. and local government offices are valuable resources that can provide assistance during extended outages By familiarizing yourself with the contact information of these organizations and services, you will be better equipped to handle power outages and minimize their impact on your daily life. Stay safe, stay informed, and be prepared!